For professionals

The insurance partner Idaho care teams hand off to.

Most of our referrals come from service coordinators, case managers, res-hab staff, guardians, facility staff, and behavioral health professionals across Idaho.

What we handle

We take the coverage piece off your plate.

Your clients often qualify for both Medicare and Medicaid, and the enrollment process can be confusing to navigate alone. We handle the plan comparison, paperwork, and follow-up so your team can stay focused on care.

  • Comparing Medicare Advantage, Supplement, and Part D plans available in their county.
  • Screening for Medicaid, dual-eligible, and other assistance programs.
  • Handling enrollment paperwork, plan changes, and annual renewals.
  • Staying on as the client's point of contact for coverage questions going forward.
Who we work with

Referrals come from every part of the care team.

If you support Idahoans who may qualify for Medicare, Medicaid, or both, we are set up to work with you.

Service coordinatorCase managerRes-hab staffGuardianFacility staffBehavioral healthOther
After you refer

What happens next.

We promise a response within one business day, every time.

  1. 1

    Confirmation

    You get a receipt of the referral within one business day, with a named contact.

  2. 2

    Outreach

    We reach the client or guardian directly, on their preferred channel.

  3. 3

    Plan review

    We compare every carrier available in their county and explain the options plainly.

  4. 4

    Enrollment

    We handle the paperwork, confirm effective dates, and stay on for renewals.

Compliance note: Hometown Health does not pay caseworkers, social workers, guardians, or facility staff for referrals. Our compensation comes only from the carrier the client chooses, never from you or the client.

What you do not have to do

Refer, then step back.

Once you send a referral, it is ours to carry.

No forms to chase

We collect everything we need directly from the client or their guardian.

No client left in limbo

Every referral gets a response within one business day, without exception.

No cost to the client

Our help is paid for by the carrier the client enrolls with, never by them.

Ready to refer a client?

The referral form takes about two minutes. We reach out to the client or guardian directly for the rest.