For Caseworkers: Referring Dual-Eligible Clients in Eastern Idaho
What guardians, caseworkers, hospital discharge planners, and facility staff should know before referring a dual-eligible Idahoan for Medicare help.
If you work with vulnerable adults in eastern Idaho, whether you're a hospital discharge planner, an APS caseworker, a guardian, or a facility administrator, you've probably had this experience: a client has both Medicare and Medicaid, their coverage is a mess, and no one will tell you straight what their actual options are. That's the work we do.
What we can do for your referral
- Pre-screen for MSP, Extra Help, and MMCP eligibility, same day in most cases.
- Compare every D-SNP and MMCP plan available in their county.
- Verify their current doctors and prescriptions before any change.
- Submit the enrollment and follow up until the new card arrives.
- Stay on as their agent year-round, at no cost to the client, the facility, or the agency.
What we need from you
Only what you're authorized to share. A first name, a way to reach the client or their guardian, and the deadline if there is one. We'll do the rest and report back.
Our commitment to professional partners
We respond to every referral within one business day. We don't sell annuities or cross-market financial products. We're not affiliated with any single carrier, so the recommendation is the recommendation, not a sales target.
Talk to a real person
Hometown Health is an independent Idaho Falls agency. We focus on Medicare, Medicaid, and dual-eligible coverage across Idaho.